Frequently Asked Questions

Please, feel free to send an email to and our comercial team will be happy to help you

No you can’t. Agilent is our Oneneb official distributor so you may need to order here. The rest of our catalogue is ready to be order.

If you are not 100% satisfied with our nebulizers, you can return your item(s) for a full refund within 60 days of purchase. Returns must be unworn, in the state you received them, and in
the original packaging.
If you have received defective, damaged or incorrect merchandise, or you need any assistance with processing your return, please contact us.

It typically takes about 5-10 business days for your return to arrive at our fulfillment center and be processed for refund. Once we receive your qualifying return and approve your refund,
Ingeniatrics will credit your original method of payment. Depending on your financial institution, please allow an additional 2–10 business days for the credit to post to your bank or credit card account.

Currently Ingeniatrics can accept international credit cards as Visa, Master Card, American Express, Diners Club International, Discover, JCB and China UnionPay.

Ingeniatrics currently accept international credit cards as well as wire transfer, Pay Pal or Bizum for all orders.

Ingeniatrics ships hundreds of nebulizers worldwide.

No they are not. Shipping costs vary depending on the country of destination. Ingeniatrics will make reasonable efforts to meet Customer’s Delivery and shipment requirements.

 No we don’t, but we will attend your request in 1-2 days, just send us an email to and our team will be happy to help

If you’re missing part of your order, it’s possible it could have been sent in more than one parcel, this is likely to be the case if your order is quite large.
Please also check the invoice inside your parcel bag. This will detail which items should be in the parcel.
If you haven’t received all of your items please contact us within 14 days.

Nebulizers Frequently Asked Questions

Lower to 20 % TDS (w/v) in sample.

Lower to 40 % TDS (w/v) in sample. The second channel could be used to dilute this effect with ultrapure water.

Lower to 15 % TDS (w/v) in sample.

Ingeniatrics nebulizers use Flow Blurring nebulization technology instead of the traditional Venturi effect. This allows the generation of a very fine droplet aerosol with a narrow size distribution (most droplets are smaller than 10 μm), which improves efficiency in comparison with others conventional nebulizers.


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The differences in the configurations and dimensions of some nebulizer components make higher efficiency in the nebulization process, generating smaller droplets and with a more uniform size distribution at smaller flow rates for sample introduction when MassNeb is employed. As a consequence, the desolvation and ionization processes in the plasma is more efficient, leading to a decrease in polyatomic spectral interference in analytical techniques based on the use of mass spectrometry as an analyzer.

Flow Blurring is not a self-aspirating technology, liquid line is under pressure and needs to be pumped.

Materials PFA+, ETFE, PTFE, PEEK and LCP.

Chemical compatibility Aqueous, HF acid and Organic Solvents

Any part number related to tubbing is suitable for a custom order in the length of tubbing.

Yes, you check on these application notes (view the App Notes)

For a Flow Blurring nebulizer is normal this pulsation, liquid line is under positive pressure and rollers must overcome this backflow. Minimizing peristaltic tubbing ID and increasing roller speed will reduce this effect.

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